Terms and Conditions

ELOFATE Website Terms of Use

Effective Date: 1 July 2026

Welcome to ELOFATE.

These Website Terms of Use (“Terms”) govern your access to and use of the ELOFATE website, including the purchase and use of any digital products, educational resources and services made available through this website.

By accessing this website, creating an account, downloading resources or purchasing any product, you acknowledge that you have read, understood and agree to be bound by these Terms.

If you do not agree with these Terms, please discontinue use of this website.

1. About ELOFATE

ELOFATE is an educational platform providing evidence-informed educational resources, digital downloads and practical tools for parents, caregivers, educators and professionals.

Our mission is to empower learning through accessible, practical and high-quality educational resources.

Unless expressly stated otherwise, all information and resources provided on this website are intended for educational purposes only.

2. Acceptance of these Terms

By accessing or using this website, you agree to comply with these Terms of Use together with any additional policies published on this website, including our Privacy Policy and Refund Policy where applicable.

3. Website Use

You agree to use this website only for lawful purposes.

You may not:

  • interfere with the operation or security of the website;
  • attempt unauthorised access to any part of the website;
  • upload malicious software or harmful code;
  • scrape, harvest or copy website content using automated systems;
  • impersonate another person;
  • misuse any feature or functionality of the website.

4. Digital Products

ELOFATE primarily supplies digital educational resources.

Unless otherwise stated:

  • no physical product will be shipped;
  • products are delivered electronically;
  • customers are responsible for ensuring they have suitable software to access downloaded files.

5. Licence to Use

When purchasing an ELOFATE resource you are purchasing a personal, non-exclusive, non-transferable licence to use that resource.

Unless specifically stated otherwise, you may:

  • download the resource;
  • save it for your own personal use;
  • print copies for your own household.

You may not:

  • share downloaded files;
  • distribute products to colleagues, friends or family;
  • upload resources to social media, websites or shared drives;
  • resell or sublicense resources;
  • modify and redistribute resources;
  • remove copyright notices;
  • claim any ELOFATE content as your own.

Future Teacher Licences and School Licences may provide additional usage rights where expressly stated.

6. Intellectual Property

All content available through ELOFATE remains the exclusive intellectual property of ELOFATE unless otherwise indicated.

This includes, but is not limited to:

  • manuals;
  • activity cards;
  • developmental guides;
  • checklists;
  • educational programmes;
  • downloadable PDFs;
  • written content;
  • graphics;
  • logos;
  • branding;
  • illustrations;
  • website design;
  • digital products.

No material may be reproduced, copied, published, distributed, translated or commercially exploited without prior written permission.

7. Artificial Intelligence

ELOFATE resources may not be uploaded into artificial intelligence systems, machine learning platforms, large language models or similar technologies for the purpose of reproducing, training, generating or distributing educational content without prior written permission from ELOFATE.

Reasonable personal use of AI to assist your own learning or understanding does not transfer any ownership or licence rights in ELOFATE’s intellectual property.

8. Educational Disclaimer

ELOFATE provides educational resources designed to support learning and development.

The information provided does not constitute psychological, educational, medical, therapeutic or legal advice and should not replace professional assessment, diagnosis or intervention.

Children develop at different rates and every learner has unique educational needs.

Parents, caregivers and educators remain responsible for determining whether a resource is appropriate for the individual child or learner.

If you have concerns regarding a child’s development, learning, behaviour or wellbeing, you should consult an appropriately qualified professional.

9. Payments

Payments are processed securely through authorised third-party payment providers, including PayFast.

ELOFATE does not collect or store customers’ credit card, debit card or banking credentials.

While reasonable care is taken when selecting third-party service providers, ELOFATE cannot guarantee the availability or security of external payment systems and accepts no liability for failures occurring within independent third-party platforms except where liability cannot legally be excluded.

10. Refunds

Due to the nature of digital products, refunds are generally not available once a product has been successfully delivered or downloaded.

Refunds may be considered where:

  • the incorrect product has been supplied;
  • duplicate payment has occurred;
  • the purchased resource cannot be accessed due to a technical fault that cannot reasonably be resolved; or
  • a refund is required by applicable South African legislation.

Nothing contained in these Terms limits any rights afforded to consumers under the Consumer Protection Act or any other applicable legislation.

11. Website Security

ELOFATE takes reasonable steps to maintain the security and integrity of this website.

However, no website or internet transmission can be guaranteed to be completely secure.

You use this website at your own discretion and risk.

You are responsible for maintaining the security of your own devices, passwords and internet connection.

To the fullest extent permitted by South African law, ELOFATE shall not be liable for losses arising from cybercrime, phishing, malware, unauthorised access, system failures or events beyond its reasonable control.

12. Limitation of Liability

To the fullest extent permitted by law, ELOFATE shall not be liable for any direct, indirect, incidental or consequential loss or damage arising from:

  • use of this website;
  • inability to access this website;
  • reliance on information published on this website;
  • technical interruptions;
  • third-party services;
  • unauthorised access to systems beyond ELOFATE’s reasonable control.

Nothing in these Terms excludes liability where such exclusion is prohibited by law.

13. Privacy

Your use of this website is also governed by the ELOFATE Privacy Policy.

By using this website you acknowledge that your personal information may be collected and processed in accordance with applicable South African legislation, including the Protection of Personal Information Act (POPIA).

14. Changes to these Terms

ELOFATE reserves the right to amend these Terms at any time.

Any amendments will become effective once published on this website.

Continued use of the website constitutes acceptance of the revised Terms.

15. Governing Law

These Terms shall be governed by the laws of the Republic of South Africa.

Any dispute arising from these Terms or the use of this website shall be subject to the jurisdiction of the South African courts.

16. Contact

If you have any questions regarding these Terms of Use, please contact:

ELOFATE

Email: sonellegerneke@outlook.com

Website: www.elofate.co.za

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